Log into your account and then follow these steps:

Click Account, then click Memberships.

Click the member area you want to cancel your subscription to.

If you have remaining payments: click Go manage subscription. Otherwise, move to the next step.

Click Cancel subscription, then Click cancel subscription again to confirm.

If for any reason, you’re unable to cancel your subscription, please reach out to us at rachel.thrashercreative@gmail.com

Unfortunately, there is no way to change the address associated with a current subscription. You’ll have to cancel your current subscription (see above), and then resubscribe with the new, accurate address. If you have moved and need to update the address but subscription spots are not currently open, please contact us at rachel.thrashercreative@gmail.com

Your order will be shipped within a week of the date that you originally subscribed. For example, if you subscribed on March 15th, your package each month will be shipped within 7 business days of the 15th.

You will be charged each month on the same date that you originally subscribed. For example, if you subscribed on March 15th, you will be charged for the subscription on April 15th, May 15th, etc.

While everything we use to make the flora is non-toxic, we can’t guarantee that they’re safe for pets, especially ones that love to nibble. If this is the case with your pet(s), we recommend displaying your flora on a shelf that your animals can’t reach or displaying them underneath a glass dome or similar structure.